Professional Services Terms

1. Purpose and incorporated documents

These Professional Services Terms apply to optional human services such as Commissioner Launch, Migration, and approved custom work (collectively, the "Services"). Each engagement requires a separately accepted Statement of Work ("SOW") identifying the customer, scope, price, dates, responsibilities, data handling, and acceptance criteria.

The SOW, these Professional Services Terms, the applicable Terms of Service, and the Privacy Policy form the agreement for the engagement. A signed amendment controls first; the SOW controls only engagement-specific scope, price, and delivery terms; these Professional Services Terms control the Services; and the Terms of Service control platform use. An SOW does not silently waive security, acceptable-use, privacy, or legal compliance requirements.

2. Customer and signer authority

The customer and each signer represent that they are at least 18, provide accurate information, and have authority to enter the SOW personally or for the identified organization. The customer must own or be authorized to manage the intended league and must promptly tell Lazy Golfing if that authority changes.

3. Scope, exclusions, and changes

Lazy Golfing will provide only the deliverables expressly listed in the SOW. Unless a signed change order says otherwise, Services exclude:

• ongoing league administration or unlimited support;
• dues, donations, registration, wagering, prizes, escrow, custody, money transmission, or settlement processing;
• official handicap posting or unsupported integrations;
• custom software, scoring logic, or new product features;
• event creation, hosting, supervision, safety/security, transportation, facilities, insurance, participant releases, emergency response, event-day operation, or guaranteed attendance and adoption;
• automatic reconstruction of missing or ambiguous records;
• credentials sharing, impersonation, or authorization bypasses;
• legal, tax, accounting, gambling, or event-safety advice; and
• unbounded files, leagues, seasons, revisions, or data cleanup.

New or changed work requires a written change order describing the scope, price, schedule, data, support, and acceptance effects. Lazy Golfing may voluntarily provide minor additional help when it can do so safely, but doing so does not amend the SOW, waive an exclusion, or create a continuing obligation.

4. Customer responsibilities

The customer will:

• provide timely, accurate instructions, access, and decisions;
• keep credentials private and maintain account security;
• verify names, scores, dates, settings, schedules, visibility, and invitations before launch;
• obtain rights, notices, and permissions required for every record, image, logo, roster field, and source file supplied;
• identify every source/provider and verify contractual, license, copyright, trademark, privacy, confidentiality, caching, transformation, attribution, and redistribution rights required for the requested use;
• obtain any legally required participant and parent/guardian notices, releases, and permissions, and avoid unnecessary information about minors;
• avoid sending unnecessary sensitive or regulated information;
• use only the approved private intake location; and
• review deliverables within the SOW review period;
• remain responsible for physical activities, venues, course access, transportation, equipment, weather/safety decisions, participants, minors, alcohol, prizes, insurance, and offline operations; and
• maintain any insurance, permits, venue contracts, and participant releases the customer's activity requires.

Lazy Golfing may rely on customer-approved instructions but will not knowingly guess identities, invent scores, bypass permissions, or perform an unsafe or unsupported instruction.

5. Customer data, confidentiality, and security

Customer retains ownership of customer-provided data and content. The customer represents that it is authorized to provide and instruct Lazy Golfing to process that material for the Services and that the requested processing does not violate a source/provider contract, intellectual-property right, privacy/confidentiality obligation, participant or minor right, or attribution/redistribution condition. Lazy Golfing may refuse unsupported or inadequately permissioned data. Lazy Golfing will request only data reasonably needed for the accepted scope, limit access to approved operators and providers, and handle it as described in the SOW and Privacy Policy.

Raw source files must not be sent through ordinary email, public repositories, issue trackers, or chat. The SOW will identify the approved private intake method and deletion deadline. Unless the SOW provides an earlier date or a documented legal hold applies, raw source files will be scheduled for deletion no later than 30 calendar days after the included follow-up period ends. Minimum contract, payment, fraud, security, and accounting records may be retained under the Privacy Policy and applicable law.

Each party will use reasonable care to protect nonpublic information received for the engagement and use it only for delivery, support, security, accounting, and legal obligations. Confidentiality does not apply to information independently developed, lawfully received without restriction, already public without breach, or required to be disclosed by law after legally permitted notice.

6. Account and production actions

Guided customer action in the customer's own account is preferred. Lazy Golfing will perform a production action only when the SOW or a later written authorization identifies the exact action and the platform's current authorization, audit, backup, dry-run, and recovery controls are satisfied. Authorization for one action does not authorize unrelated access, invitations, account impersonation, unsupported database edits, or credential sharing.

7. Schedule, review, and acceptance

Dates are estimates unless the SOW expressly labels a date fixed. Customer delay, missing permissions, unsupported requirements, provider outages, safety issues, or scope changes may move dependent dates. The customer will review the work against the SOW's acceptance criteria and report specific in-scope issues during the review period. Lazy Golfing will correct verified in-scope defects or explain why an item is excluded or unsupported. Silence is not acceptance unless the signed SOW conspicuously and lawfully provides otherwise.

8. Fees, invoices, and taxes

The SOW states the one-time service fee. Standard service components are $150 for Launch and $350 for Migration; complex work starts at $600 after written scope review. Commissioner access, when required, is a separate $50-per-league annual subscription and is not silently included in a one-time service invoice.

After both parties accept the SOW, Lazy Golfing will manually issue a Stripe invoice with the agreed scope reference, due date, and enabled payment methods. Work starts only after approved paid-state verification; a redirect, open invoice, or processing payment is not proof of successful payment. The customer is responsible for applicable taxes except taxes imposed on Lazy Golfing's net income. Any tax shown or collected must follow the invoice and applicable law.

9. Cancellation and refunds

• A full service-fee refund is available before service work starts.
• After work starts, completed intake, mapping, review, setup, and handoff work are non-refundable to the extent permitted by law.
• If Lazy Golfing cannot complete agreed supported scope, it will refund the undelivered allocation identified in the SOW.
• Custom work must allocate its fee to milestones or deliverables so a partial refund can be calculated rather than improvised.
• A service refund does not silently cancel Commissioner, and a Commissioner refund does not erase completed service work.
• Nothing limits refunds or remedies required for duplicate, erroneous, unauthorized, unlawful, or otherwise legally refundable charges.

10. Intellectual property

Lazy Golfing and its licensors retain the platform, software, methods, templates, documentation, know-how, and materials created or owned outside the SOW. No source-code, platform-ownership, exclusivity, or work-made-for-hire transfer is implied. Subject to payment and the incorporated terms, the customer may use customer-specific checklists and configured output for its league. Customer content remains subject to the license needed to provide the platform and Services.

11. Performance and outcome disclaimers

Lazy Golfing will use commercially reasonable care to perform the Services according to the accepted SOW. The customer's exclusive service remedy for a verified failure is reasonable re-performance or the refund of the undelivered SOW allocation, subject to applicable law.

The Services are bounded software configuration, review, and data work. Lazy Golfing is not the organizer, host, supervisor, safety/security provider, insurer, fiduciary, money custodian, identity/background-check service, course, handicap authority, or emergency service for the customer's league, round, tournament, meeting, or event. An SOW does not imply otherwise unless an exact, separately insured and counsel-approved service expressly changes that role.

Lazy Golfing does not guarantee attendance, adoption, revenue, sponsorship, event success, member-provided accuracy, official handicap treatment, legal compliance of the customer's league, uninterrupted third-party services, or outcomes outside the written acceptance criteria. Customer remains responsible for final review and operational decisions.

12. Indemnity and limitation of liability

To the extent permitted by law, the customer will defend, indemnify, and hold harmless the Lazy Golfing Parties defined in the Terms of Service from third-party claims arising from customer-provided data or content, lack of authority or permission, source/provider contract or license restrictions, participant/minor rights, unlawful instructions, customer misuse, customer-controlled league/event/offline operations, funds/prizes handled outside Lazy Golfing, or the customer's material breach of the agreement. Lazy Golfing may control the defense with reasonable customer cooperation and will not agree to a settlement imposing an admission or nonmonetary obligation on the customer without consent.

The warranty disclaimers, damages exclusions, liability cap, and non-waivable-law exceptions in the Terms of Service apply. For claims arising specifically from Services, the fees paid for the affected SOW are included (not added a second time) when calculating that cap. The indemnity does not require the customer to indemnify a Lazy Golfing Party for that party's own conduct to the extent applicable law prohibits it.

13. Suspension and termination

Either party may terminate as provided in the SOW or for an uncured material breach after reasonable written notice when a cure is possible. Lazy Golfing may pause unsafe, unlawful, unauthorized, unpaid, or technically unsupported work immediately. On termination, the parties will reconcile completed work, refundable allocations, customer materials, access, and deletion obligations. Payment, confidentiality, intellectual-property, indemnity, liability, dispute, and record-retention provisions survive as applicable.

14. General provisions

The parties are independent contractors. Neither may bind the other or create an employment, partnership, franchise, fiduciary, or agency relationship. Neither party is responsible for delay caused by events beyond its reasonable control, except payment obligations for work already delivered. Assignment, waiver, severability, notices, governing law, and dispute resolution follow the Terms of Service unless the signed SOW lawfully states a reviewed business-to-business exception. No customer participant, course, league, sponsor, charity, or vendor becomes Lazy Golfing's partner, agent, insured, or beneficiary because the Services reference them. The Lazy Golfing Parties may enforce only the provisions that expressly protect them.

Electronic signatures and counterpart copies may be used. A customer must receive a retainable final copy. An inquiry, unsigned draft, payment attempt, or ordinary email discussion does not replace the accepted SOW.

15. Contact

Service questions: info@lazygolfing.com. Legal questions: legal@lazygolfing.com. Do not attach rosters, spreadsheets, credentials, payment details, or other customer source files to an initial email.